Job Summary:

As the IT Program Manager, with general direction and guidance from the Director of IT, the incumbent is responsible for, but not limited to, the following:

  • Support high priority enterprise business process improvement and business process reengineering initiatives
  • Assess IT operations to identify opportunities in need of transformation (gap analysis, gap elimination)
  • Identify and facilitate implementation of low investment, high return Programs
  • Take ownership of IT related programs and invest time and resources necessary to facilitate ongoing high performance operations

Knowledge, Skills & Abilities:

  • Experience in transformational business process improvement projects
  • Project management experience
  • Demonstrated proficiency in building coalitions – through partnership, influencing/negotiating while being able to navigate internal and external barriers
  • Ability to lead strategic plan development activities
  • Technical skills to own IT/Business related programs

Education and Experience:

  • Bachelors or Associate’s degree in Computer or Information Science-related field 
  • 4 years working within an IT department as technical manager or project manager
  • Excellent business acumen and interpersonal skills
  • Ability to work across business lines influence and effect change
  • Intellectual curiosity and integrity
  • Motivated and driven to achieve long-term business outcomes
  • Customer-centric focus and understanding of service models
  • Passion for driving business, culture, and technology change in dynamic and complex organization
  • Strong communication, collaboration, and influencing skills; ability to manage ambiguity and drive outcomes in complex organizational contexts
  • Ability to handle multiple competing priorities in a fast-paced environment while striking a balance between strategic thinking and tactical execution
  • Comfortable working in fast moving environments
  • Strong collaborative presence and an ability to drive change in organizations
  • Ability to network and develop deep relationships across the company, with peers and leaders, providing a data-driven voice to the overall strategy
  • Proven ability to work with diverse workgroup

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Apply Online
Download PDF Application